License applicants, vehicle buyers face long queues dueto RTO glitch

Bengaluru, NT Bureau: Those in line for a driver’s license or a Registration Certificate (RC) for their new vehicles in the city, have raised complaints over the delays in applying and obtaining the documents due to a alleged software glitch in Regional Transport (RTO)'s online portals.

Over the last week and a half, owners and vehicle learners have found it difficult to obtain their registration certificates and licenses and have raised a complaint with the higher officials reagrding the unsolved glitch in the RT's portal.

The people have alleged that due to this errors, they have been waiting in long queues at the RTOs skipping their jobs and works.

"This shows the negligence of the department. If there is an issue with the software, they should at least allow new vehicles to be used or fix the issue within 24 hours,” one of the vehicle owners said.

The RTO officials have assured that the issue will be solved by Monday.