Techie alleges Uber driver abused him

NT Correspondent

Bengaluru: A Google employee shared his "first bad experience" in Bengaluru claiming that he was abused by an Uber cab driver who asked him to get out of the car. In a post on X (formerly Twitter), the person whose profile is named Striver, shared the experience prompting a reply from Uber.

The person has mentioned in his bio that he is a Google engineer. Sharing the picture of the cab with its number plate, his post read, "Booked this Uber @ Uber_India the estimated journey time was 1.5 hours. For the first 30 minutes, the driver constantly kept talking over his phone on a loudspeaker. I and my friend, got some headache after a while, and asked him politely to use headphones, or talk later. Guess what happened next. We were abused, and asked to get out of the car, saying, ‘I am not comfortable to ride with you people’," he added.

Responding to the post, Uber said, "Such behaviour is unacceptable" and urged him to share details of the trip.

The man in response, posted, "Thanks @UberIN_Support for reaching out, and promising action. I am not sure how long it will take for you to take action, but glad that you did take some time out to call and listen to customer problems, instead of sending bot messages."

A few netizens also shared similar experiences with one saying, "Once I took an Uber at 5 in the morning and that guy was on a call with his buddy for the entire trip."

Another complained, "This is nothing! My cab driver was really tired and still accepted the trip around 1:30 am from KIA (Bengaluru Airport). 10 minutes into the trip, I realised he was getting sleepy and asked him to turn on the music so he might feel better. Five minutes later, he asked me to take the wheel because he couldn't drive," he said.

Further details are awaited to determine the action taken by Uber.